Refund Policy
At Pattayacentral.com, we strive to provide the best online transfer and tour booking experience for our customers. We are committed to ensuring your satisfaction with our services. However, we understand that there may be circumstances where you need to cancel your booking and request a refund. Please review our refund policy below:
Booking Cancellation:
– If you wish to cancel your booking, please contact us as soon as possible. Cancellation requests made within 24 hours prior to the scheduled activity may be eligible for a refund.
– Cancellation requests made after the specified timeframe may not be eligible for a refund, or may be subject to a cancellation fee.
Refund Eligibility:
– Refunds are subject to the terms and conditions of the activity provider. Some activities may have specific refund policies outlined by the provider, which may affect the eligibility for a refund.
– Refunds may be processed in accordance with the refund policy of the respective activity or tour booked through Pattayacentral.com.
Processing Refunds:
– Refunds, if eligible, will be processed within 30 days of receiving the cancellation request.
– Refunds will be issued to the original method of payment used for the booking.
Exceptions:
– In cases of unforeseen circumstances such as extreme weather conditions, natural disasters, or other situations beyond our control, Pattayacentral.com reserves the right to cancel bookings or modify tour itineraries for the safety of our customers. In such cases, customers may be eligible for a full or partial refund, subject to the discretion of Pattayacentral.com and the activity provider.
Contact Us:
– If you have any questions or concerns regarding our refund policy, please feel free to contact our customer service team. We are here to assist you and ensure your experience with Pattayacentral.com is enjoyable and hassle-free.